Privacy Policy

Last updated: to be confirmed before launch

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This policy explains how Last Steps Solutions("we", "us") collects and uses your personal data when you use this website, complete the Debt Options Checker, book a call or contact us. We are committed to protecting your privacy and handling your data in line with UK GDPR and the Data Protection Act 2018.

Who we are

The data controller is [registered company name], [registered address], company number [company number]. You can contact us at info@laststepssolutions.com. [If a Data Protection Officer is appointed, add their contact details here.]

What we collect

Contact details you give us: name, email, phone number.
Information from the Debt Options Checker: approximate debt level, number of creditors, monthly affordability and housing situation.
Any message or notes you choose to send us.
Your preferred contact channel and consent choices.
Limited technical/marketing-source data (for example UTM tags) and, with your consent, analytics cookies.

How we use it and our lawful basis

To contact you about your debt options and any call you book (lawful basis: your consent, and our legitimate interests in responding to your enquiry).
To help identify which debt solutions could be suitable to discuss with a regulated adviser. This is general information, not advice.
With separate consent, to send you occasional helpful information. You can withdraw this at any time.

Who we share it with

We share your data only as needed to help you, for example with [the authorised firm / advisers who deliver the service] and our service providers (such as our hosting, database and email providers). [Confirm processors: e.g. Vercel, Supabase, Resend.] We do not sell your data.

How long we keep it

We keep your data only as long as necessary for the purposes above, or as required by law. [Confirm retention periods.]

Your rights

You have the right to access, correct, delete or restrict use of your data, to object to processing, and to data portability. To exercise any of these, contact us at info@laststepssolutions.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use essential cookies to run the site and, with your consent, analytics cookies. See our Cookie Policy for details and to change your choice.